• Write a 3-5 page report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels.
    mpleting this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
  • RUBRIC 

    • Competency 1: Analyze relevant health care laws, policies, and regulations; their application; and their effects on organizations, interprofessional teams, and professional practice. 
      • Analyze the consequence(s) of not meeting prescribed benchmarks and the impact this has on health care organizations or teams.
    • Competency 2: Lead the development and implementation of ethical and culturally sensitive policies that improve health outcomes for individuals, organizations, and populations. 
      • Advocate for ethical and sustainable action(s), directed toward an appropriate group of stakeholders, needed to address a benchmark underperformance.
    • Competency 3: Evaluate relevant indicators of performance, such as benchmarks, research, and best practices, to inform health care laws and policies for patients, organizations, and populations. 
      • Evaluate dashboard metrics associated with benchmarks set forth by local, state, or federal health care laws or policies.
      • Evaluate a benchmark underperformance in a health care organization or interprofessional team that has the potential for greatly improving quality or performance.
    • Competency 5: Produce clear, coherent, and professional written work, in accordance with Capella’s writing standards. 
      • Organize content so ideas flow logically with smooth transitions.
      • Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.

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Healthcare Law and Policy Dashboard Metrics Evaluation

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Healthcare Law and Policy Dashboard Metrics Evaluation

Benchmarking involves evaluating the organization’s products or performance-based

the specific needs. Organizations use benchmarking to enhance their performance value.

Value in healthcare is measured by the outcomes and not the quantity of care delivered

(Willmington et al., 2022). The primary objective of healthcare providers includes delivering

quality care to improve patient outcomes. Notably, healthcare organizations utilize

benchmarks to analyze internal healthcare delivery data and comparing with local and

international data. Moreover, benchmarking in healthcare organizations includes evaluating

the organization’s internal processes to build the foundation for quality healthcare delivery.

This paper will use Mercy Medical Center to demonstrate benchmark evaluation.

Dashboard Metrics Evaluation for Mercy Medical Center

Mercy Medical Center (MMC) is among the top healthcare organizations that deliver

quality care to patients, including children, adults, and the elderly. MMC was ranked the top

organization for delivering safe and effective surgery (Mdmercy.com, n.d.). The MMC chief

finance officer has evaluated the public health dashboard for diabetes and the fact sheet from

the quality assurance department (Mdmercy.com, n.d.). Thus, the information presented

would be essential in identifying underperforming metrics and comparing them with state and

local government laws and policies. The organization’s leadership will also identify

shortcomings and develop strategies to collaborate with staff to promote quality

improvement.

The public health dashboard for diabetes during the last quarter of 2020 reports an

increase in the number of diabetic patients across all races, ages, and gender. According to

race metrics, there were 350 whites, 75 Indian Americans, 18 African Americans, and 13

individuals from other minority groups (Villa Health, n.d.). Gender metrics report 213 male

and 346 female patients (Villa Health, n.d.)

Write a 3-5 page report for a senior leader that communicates your evaluation of current organizational or interprofessional team performance, with respect to prescribed benchmarks set forth by government laws and policies at the local, state, and federal levels.

 

Introduction

In the era of health care reform, many of the laws and policies set forth by government at the local, state, and federal levels have specific performance benchmarks related to care delivery outcomes that organizations must achieve. It is critical for organizational success that the interprofessional care team is able to understand reports and dashboards that display the metrics related to performance and compliance benchmarks.

Maintaining standards and promoting quality in modern health care are crucial, not only for the care of patients, but also for the continuing success and financial viability of health care organizations. In the era of health care reform, health care leaders must understand what quality care entails and how quality in health care connects to the standards set forth by relevant federal, state, and local laws and policies. Understanding relevant benchmarks that result from these laws and policies and how they relate to quality care and regulatory standards is also vitally important.

Health care is a dynamic, complex, and heavily regulated industry. For this reason, you will be expected to constantly scan the external environment for emerging laws, new regulations, and changing industry standards. You may discover that as new policies are enacted into law, ambiguity in interpretation of various facets of the law may occur. Sometimes, new laws conflict with preexisting laws and regulations, or unexpected implementation issues arise, which may warrant further clarification from lawmakers. Adding partisan politics and social media to the mix can further complicate understanding of the process and buy-in from stakeholders.

 

Health care is a dynamic, complex, and heavily regulated industry. For this reason, you will be expected to constantly scan the external environment for emerging laws, new regulations, and changing industry standards. You may discover that as new policies are enacted into law, ambiguity in interpretation of various facets of the law may occur. Sometimes, new laws conflict with preexisting laws and regulations, or unexpected implementation issues arise, which may warrant further clarification from lawmakers. Adding partisan politics and social media to the mix can further complicate understanding of the process and buy-in from stakeholders.

Instructions

Choose one of the following two options for a performance dashboard to use as the basis for your evaluation:

Option 1: Dashboard Metrics Evaluation Simulation

Use the data presented in your Assessment 1 Dashboard and Health Care Benchmark Evaluation activity as the basis for your evalu

1

Dashboard Benchmark Evaluation

Brittany Leese

Capella University

Health Care Law and Policy

May 2022

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Dashboard Benchmark Evaluation

Healthcare organizations all over the world are using quality dashboards more frequently

to monitor the quality of care being provided (Randall et al., 2020). The use of dashboards allows

for organizations to evaluate their performance in various areas of one medical intervention,

diagnosis, or patient population. There are benchmarks often set by federal, state, or local laws

and policies that establish the appropriate care needed for specific populations and diagnoses. In

this assessment, the focus is on the eye examinations and foot examinations in the diabetic

population at Mercy Medical Center in Minnesota and assessing the changes necessary to met

benchmark goals.

Evaluation of Dashboard Metrics

The Mercy Medical Center’s dashboard for their diabetic patient populations evaluates

the percentage of foot exams, eye exams and HgbA1c testing completed during the years 2019

and 2020. The HgbA1c testing was fairly consistent with a drop in performance for quarter two

and four of year 2019. The eye exam dashboard showed a significant decrease in quarter four of

2019 and quarter two of 2020, while the remainder of the dashboard remained consistent. The

percentage of foot exams completed during quarter three of 2019 and quarter two and three of

2020 showed decline in completion. While there is no consistent pattern amongst the three areas

examined, the sudden decrease across the three areas examined, determines there is a need for

improvement to create more consistency of evaluations completed in the diabetic patient

population.

Diabetes affects approximately 8.8 percent or 390,000 adults in the state of Minnesota

alone (Diabetes in Minnesota – Minnesota Department of Health, 2022). The national

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