Read
Instructions
The readings for this module include chapters from Successful Nurse Communication: Safe Care, Healthy Workplaces, & Rewarding Careers.
Before navigating to the ebook, download the reading resources by selecting the arrow next to the resource link. When you are ready to begin your readings, select “Next” to go to the next page to launch the ebook in a new window. Select “View” to see all of the chapters. Locate your assigned reading and select “View eBook” to navigate to the chapter.
When you have completed your readings, close the window and select “Next” to go to the next activity.
Overview
Listening is a key component of the communication cycle. Throughout this module, you will learn to effectively listen, collaborate as a team member, and promote client safety.
Focus Questions:
- Are you an active listener, or do you listen to respond?
- What is your role in the team?
- How does your communication style impact the team dynamic?
Reading Resources
- Chapter 3: Respectful and Effective Listening
- Chapter 3: Respectful and Effective Listening PowerPoint presentation download Chapter 3: Respectful and Effective Listening PowerPoint presentation
- Chapter 10: Collaboration and Team Development
- Chapter 10: Collaboration and Team Development PowerPoint presentation download Chapter 10: Collaboration and Team Development PowerPoint presentation
Citation
Boynton, B. (2016). Successful nurse communication: Safe care, healthy workplaces, & rewarding careers. F. A. Davis Company.
CHAPTER 10
COLLABORATION AND
TEAM DEVELOPMENT
Copyright © 2015. F.A. Davis Company
COLLABORATION AND TEAM DEVELOPMENT
Effective teamwork in healthcare is an essential component of a healthy organizational culture.
Patients receive the best care at the hands of a team of professionals and paraprofessionals who offer different strengths and areas of expertise.
Team development is unique and challenging in healthcare settings.
Hierarchy poses a challenge to the collaboration and communication necessary for optimal teamwork.
Copyright © 2015. F.A. Davis Company
HEALTHCARE TEAMS
In healthcare, there are many teams working to provide patient care.
Teams are characterized to a great extent by their goals, norms, membership roles, expertise, and explicit and implicit rules.
The various experts on a healthcare team must follow their own scope of practice, licensing requirements, and individual job descriptions.
Hierarchal order infuses power gradients into relationships and provides a structure to activities.
Copyright © 2015. F.A. Davis Company
‹#›
HEALTHCARE TEAMS (cont’d)
Complications in Developing Teams
Members come from different educational paths and have varied knowledge bases and degrees of experience.
Members are responsible for a range of specialized and often urgent tasks.
Organizational tensions (e.g., budgetary concerns) and various agendas (e.g., filling beds) pull professionals in different directions.
There may be clinical differences of opinion, such as when to provide comfort measures versus aggressive treatment.
Copyright © 2015. F.A. Davis Company
HEALTHCARE TEAMS (cont’d)
Components of a Healthcare Team
Membership varies with staffing patterns, including shift work, weekends, and on-call assignments.
Teams are typically made up of 6 to 24 people, but there can be more or less.
Some teams are transient, such as first responders, while others have a more permanent existence, such as the nurse management team of a hospital.
Teams are also influenced by factors including diversity, fatigue, emotional intelligence, training, experience, and the quality of relationships.
Copyright © 2015. F.A. Davis Company
STAGES OF TEAM DEVELOPMENT
Gaining awareness about the five stages of small group or team development is critical, as difficult dynamics can result when team development is ignored.
These stages can occur over any length of time.
Forming is the first stage, and occurs when the team initially comes together.
Team members want to learn more
Why work with us?
Authenticity:
All of our papers are authentic, as each paper of ours is composed according to your unique requirements. Confidentiality: We value you data. Our company is extremely efficient in guarding the privacy of our clients. 100% Money Back Guarantee: In the event you cancel your order, you get your money back as soon as possible, we give a 100% refund. 24/7 Support: Our team members are available via email, live chat, and phone. Revision Policy: You can apply for a revision if you think your paper could be better. In this case, your paper will be revised either by the specialist assigned to you or by another writer.How the Platform Works
- Click on 'Place Your Order' tab on the menu or click on 'Order Now' tab at the bottom and a new order page will appear
- Fill in your requirements depending on your needs under the 'PAPER DETAILS' area
- In the next section, fill in the academic level, required number of pages, paper deadline as provided in the drop-down menus.
- To enter your registration details, click on 'CREATE ACCOUNT & SIGN IN'. This step allows you to create an account with us for purposes of record-keeping. Click on 'PROCEED TO CHECK OUT' at the bottom of the page
- The next section requires you to fill in the payment details. Follow the guided process and soon your order will be available for our team to work on.