Please see attached documents
Module 06 Content
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Collect the knowledge you gathered in this course and prepare a 10+ slide PowerPoint presentation as if you were presenting to your workgroup. Make sure you touch on a topic from each week and describe what things you would like to immediately implement. Your presentation should be APA formatted if outside research is cited and free from grammatical errors.
Gather your research from at least 2 sources, other than your textbook. Cite your sources using APA guidelines. All submitted work should be free of grammatical errors.
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Running head: BENEFITS
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Benefits
Marion Allen
Deborah Ryan
Healthcare Operations Management
August 6th, 2022
Top of Form
FMLA versus EEOC
Preventing discrimination based on religion, sex, race, sexual orientation, nationality, ethnicity, etc., is among the top priorities in the U.S. today. The Equal Employment Opportunity Commission (EEOC) refers to a federal government agency entrusted with promoting fairness by preventing and outlawing any discrimination in the workplace. It enforces ADA and Title VII (Bordelon, 2022). The laws outlined by the EEOC enfold all kinds of discrimination, including gender, race, age, sexual orientation, and disability. Businesses with at least 15 full-time employees are required to comply with these laws. Besides, organizations with at least 100 employees must file EEO-1 annually, also known as the Employer Information Report. The main goal of the EEOC is to design employment practice policies and to communicate all of these policies to employees (Bordelon, 2022). Based on the EEOC rules, companies must prevent discrimination and harassment, make reasonable accommodations for their employees’ disabilities or religious beliefs, and avoid retaliating against workers who file complaints (Mulloy, 2020). Under ADA, an employee is required to return to the same job unless the employer can prove that leaving the job position vacant would generate undue hardship. In some cases, the employee may wish to extend their leave even after an employer communicates that he cannot keep the vacant position further. Thus, the employer must find an alternative job position for the employee. However, if there is no alternative position, even at a lower level, continued accommodation from the employer is not required.
On the other hand, the federal Family and Medical Leave Act (FMLA) protects the right of an employee to take leave to deal with family or medical emergencies (Gitis & Sprick, 2022). This includes attending to their serious medical condition, taking care of a family member with a severe health condition, or taking some time off after the birth or adoption of a child. The FMLA covers private employers who have at least 50 employees. The FMLA states that an employee who is covered can take up to 12 weeks of unpaid leave within 12 months. During this period, the employee’s job status is protected, and his health benefits are maintained. Generally, the main aim of FMLA is to provide an employee with a reasonable but limited amount of time to take care of their own or a family member’s health condition without losing their job since the employer must take the employee back into the same or an equivalent position.
EEOC and FMLA have some similarities and differences in terms of leave policy. To begin with, Title VII and
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Credentialing Healthcare Providers
Marion Allen
Rasmussen College
Healthcare Operations Management
Deborah Ryan
07.31.22
Credentialing Healthcare Providers
Credentialing is integral to the provision of quality health care services. Healthcare organizations operating in modern clinical practice must promote patient safety and provide care within recommended standards. Although adequate staffing is essential to organizational success, healthcare organizations must comply with the profession’s laws that govern the minimum credentials and requirements to authenticate healthcare providers’ abilities and skills. Credentialing is the formal process that scrutinizes healthcare providers’ ability to practice medicine and provide the highest level of care based on established guidelines (Patel and Sharma, 2020). Patients are entitled to access and receive quality healthcare from qualified and competent healthcare providers. Credentialing ensures that healthcare providers meet the qualifications, licensure, training, and abilities required in clinical practice. Credentialing process is standard across similar specialties. Research indicates that healthcare providers provide care with fake certificates and experience (Rubin, 2022). Such cases increase the need to be vigilant to ensure only qualified healthcare providers practice medicine.
Various accredited bodies, such as the National Committee for Quality Assurance (NCQA), have established a series of standards that guide the process of credentialing healthcare providers. One primary requirement of NCQA is to verify healthcare providers’ academic qualifications by ensuring they provide original copies of their certificate, diploma, and degree in the field. According to Patel and Sharma (2020), verification of credentials is conducted by various agencies such as the American Association of Nurse practitioners (AANP, American Board of Medical Specialties (ABMS), and National Practitioner Data Bank (NPDB). AANP verifies nurses’ credentials to ensure they are certified by the nursing board. ABMS represents 24 medicine disciplines and evaluates the American physicians’ credentials to ensure they are board certified. The agency certifies over medical specialties. NPDB is an American government program that gathers providers’ data and allows its access by authorized users. Data collected include license suspension and revocation, malpractice cases, awards, and negative complaints.
Internal and external departments conduct credentialing of healthcare providers following a systematic process. Firstly, the departments obtain healthcare providers’ data and documents from various sources (McMullen and Howie, 2020). This data includes healthcare providers’ education, license, work history, National Provider Identification (NIP) number, liability coverage, board certif
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Supply Chain Management
Marion Allen
Rasmussen College
Healthcare Operations Management
Deborah Ryan
7.22.22
Executive Summary
Significant of stocking
Efficient inventory management is vital for a healthcare organization’s effective running. Medical inventory management in hospitals entails the direction of stock used. It covers high and low-value items like a syringe and costly implants and surgical kits (Ahmadi et al., 2019). High-value consumables usually comprise a sizeable chunk of a healthcare facility‘s budget. Therefore, tracking and timely stocking are significant for ensuring efficient service delivery.
Furthermore, due to the controversiality of patient healthcare, health inventory ought to be available on demand. Efficient stocking ensures a critical medical list is available when needed (Ahmadi et al., 2019). As such, the facility needs to know precisely the present stock levels, including the location at a specific time.
While gaining a detailed overview of the healthcare inventory is not that simple, the hospital must ensure that they have sufficient stock. Poor stocking compromises efficient service delivery and can put the facility in a precarious situation (Fragapane et al., 2019). Visible data must accompany stock to necessitate easier accessibility of the needed inventory. Stocking will help the facility enhance the quality of care by reducing unnecessary costs and saving on time. In Dr. Smith’s scenario, timely stocking would have helped avert the inconveniences caused due to the unavailability of aesthetics.
Importance of placing timely orders
Inventory management in healthcare facilities means the facilities must ensure adequate inventory to meet clients’ needs (Ahmadi et al., 2019). Moreover, in practice, the uncertain nature of hospital operating rooms implies that it is impracticable to foresee every need. Healthcare facilities never know who will walk through their door and what medical conditions they may require. Even in the case of planned surgeries, all decision-making processes are made in real-time. This means that specific or any extra inventory requests can be made instantly (Fragapane et al., 2019). Some recommendations may need a transfer from outside the division or directly from the suppliers. These items are most vulnerable to remaining untracked in the healthcare facilities management system. Therefore, healthcare facilities need to place timely deliveries to avert any inconveniences.
Placing timely orders ensure that the entire inventory required for surgical procedures and emergency cases can be accessed when needed. By placing timely orders, the hospital improves order accuracy and turnaround time. Untimely order requests can lead to a patient receiving the wrong medication leading to unde
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Marion Allen
Rasmussen University
Healthcare Operations Management
Deborah Ryan
07.15.2022
Performance Policy
The distribution of the benefits that come with the success of an organization or firm among all the employees whose work lives up to or surpasses the criteria established for them is often the purpose of a performance bonus program. Because of this, it is usually designed to serve the objective of motivating the individual employees to carry on performing the excellent work that they have been doing up to this point.
Betamatt Inc. is a transnational corporation that maintains its principal administrative operations in Seattle and Washington, DC metropolitan regions. The retail selling of electronic goods is the primary emphasis of the company’s operations, and the business maintains several locations around the United States where it may be found. The decrease in the number of units that have been sold has had a direct impact on the overall revenue from sales that the firm has been experiencing, which has shown signs of following a downward trend. In this regard, the department of human resources has developed the framework for a policy that will serve as a guide for awarding bonuses to workers based on their performance of those individuals. This policy aims to incentivize workers to improve their performance, which will, in turn, contribute to an improvement in performance that can be assessed at the level of the whole organization.
The current policy, assigned the number 005SLS, is the fifth of the policies formed to elevate the overall revenue from sales. The entire income from sales is what we want to accomplish with these new guidelines. The new regulation will become mandatory starting with the fiscal year 2020–2021, scheduled in October. It is expected that the law will begin to be put into effect on the first of June in the year 2020 and that it will stay in force until the 31st of May in the following year. Every month, we will investigate which benefits and privileges provide the most value to our clients. After that, these advantages will be accumulated, and after the calendar year, they will be handed up to the relevant individuals and organizations.
Extensive consultations were held between the department of human resources and the company workers to finalize the writing of this policy, which resulted from their discussions. The purpose of the one-time payments that are paid at the end of the year is to encourage staff members to continue to be dedicated to the organization’s aims throughout the year. These payments are being paid in the calendar year (Noe et al. 2007). In addition, it wil
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Company Analysis
Marion Allen
Rasmussen College
Healthcare Operations Management
Deborah Ryan
July 9th, 2022
Company Analysis
The role of managers and technology
As technology is becoming a big part of the health care systems, the role of health information managers is becoming more significant. There is a large amount of information related to the patients in a single hospital; the managers must analyze and organize this information by storing it in electronic health records. This helps keep the information about the patient’s medical condition and any other medical history on a cloud that the internet can access. The manager should have enough knowledge related to technology to help him monitor technological aspects (Alolayyan, 2020). The managers must also ensure that the staff members have the required training and information related to the technology used in the healthcare facility.
Ways to improve healthcare outcomes and reduce costs through new technology
To cut down costs in the healthcare setting by using technology, we first have to replace the repetitive tasks that require a lot of time with one simple technology-aided system. For example, administrative tasks are very tedious and time-consuming; involving technology in this area can save money and time. This will also improve the outcome as there will be no misreporting due to human errors. Staff can also be minimized by using scheduling apps, eliminating the need to coordinate the treatments and appointments with the physicians. The billing and insurance processing can also be time-consuming (Kruse, 2018). With the help of technology, it can also be automated, which can improve the financial condition of the healthcare facility. We can also introduce health management apps to the patients. This will improve the health outcomes by reminding the patients of their medication routine and giving them a progress report of their lab reports.
Deficiencies in the clinical use of technology
Technology supplies comfort and convenience to the health care staff members but also creates excellent chances of blunders. For example, when the electronic health records are on the server of the healthcare facility, these can be accessed by hackers, who can use this information for ill purposes. A strong firewall must protect confidential patient information to fight cyber-attacks. Another deficiency is related to the lack of knowledge of the technology among both staff and the patients. There must be awareness sessions to educate the patient about how the technology can help them.
Technology and medical errors
Medical errors cause more than 250,000 deaths annually in the United States. These errors might be due to the administration of
Explain how the globalization of healthcare can impact the improvement and outcome of healthcare results and subsequently improve healthcare costs.
The globalization of healthcare has provided opportunities for many organizations to rapidly develop their products and to expand their network of customers. But with this globalization, we also need to realize there are also a number of important economic and public health concerns.
Healthcare organizations have an obligation to understand the interdependencies inherent in their supply chains, and to examine their supply chain practices through a strategic lens focused on the public’s health. We are seeing changes in where and how many healthcare products are produced and this is not always in the best interest of U.S. hospitals or our patients.
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