Overview: First, you will identify a problem in a healthcare organization. You may use a problem from your organization or a problem from a fictional organization.

Prompt: As you develop this first part of the assignment, include the following details:

I. What Is the Organizational Problem? A. Provide details about the organizational problem. How does this problem fail to meet quality or other regulatory requirements? B. State organizational challenges posed by the problem (e.g., interdepartmental conflicts, communication failure, budgeting issues).

II. Evidence-Based Support A. Provide data that supports the existence of the problem. You may use public sources to find data related to your problem. Be sure to de-identify any patient data if you are using your organization’s problem. B. How has this problem been addressed in the past? What information management systems or patient care technologies have been used when addressing this problem? Be sure to use peer-reviewed literature to support your answer. C. Discuss relevant accreditation standards, safety standards, compliance standards, and quality initiatives. How

IHP 430 Milestone One Guidelines and Rubric

Overview: First, you will identify a problem in a healthcare organization. You may use a problem from your organization or a problem from a fictional
organization.

Prompt: As you develop this first part of the assignment, include the following details:

I. What Is the Organizational Problem?
A. Provide details about the organizational problem. How does this problem fail to meet quality or other regulatory requirements?
B. State organizational challenges posed by the problem (e.g., interdepartmental conflicts, communication failure, budgeting issues).

II. Evidence-Based Support

A. Provide data that supports the existence of the problem. You may use public sources to find data related to your problem. Be sure to de-identify
any patient data if you are using your organization’s problem.

B. How has this problem been addressed in the past? What information management systems or patient care technologies have been used when
addressing this problem? Be sure to use peer-reviewed literature to support your answer.

C. Discuss relevant accreditation standards, safety standards, compliance standards, and quality initiatives. How do these standards promote a
culture of safety within the department? Be sure to cite the appropriate standards within your answer.

Quality and Performance Improvement Ideas for Final Project

• Clinical documentation

• Coding compliance

• Coding productivity

• Coding quality
• Data collection or capture

• Health Insurance Portability and Accountability Act (HIPAA)
compliance procedures (examples: physical safeguards, release of
information)

• Hospital-acquired infection rates

• Medical errors

• Order entry and charting

• Patient identity management

• Patient safety (example: fall prevention)

• Patient satisfaction

• Physician query process
• Readmission rates

• Reducing accounts receivable (A/R) days

• Return to surgery rates
• Telehealth services and privacy considerations

• Wait times (examples: emergency department, clinic, urgent care)

• Workflow improvement for any health information management
(HIM) function

Rubric

Guidelines for Submission: This paper should be 1 to 2 pages in length, not including the cover page or reference page. Use APA format for the reference list and
all internal citations.

Critical Elements Exemplary (100%) Proficient (80%) Needs Improvement (70%) Not Evident (0%) Value

Problem: Provide Meets “Proficient” criteria and
includes insightful detail about
how the problem fails to meet
quality or regulatory
requirements

Comprehensively provides
details about how the problem
fails to meet