500 words, no less than 3 references. Explaining how can you use the strategies for effective communication to manage and/or avoid conflict. see attachement for mor information

In 500 words, no less than 3 references. Explaining how can you use the strategies for effective communication to manage and/or avoid conflict.

Think about a conflict in your work area, and develop a writing explaining how can you use the strategies for effective communication
(See below regarding topic) to manage and/or avoid this type of conflict.
(See below)

Conflict’s background: I work at a hospital and many times patients/family get upset because they don’t have a clear plan of care information. Sometimes nurses don’t explain what is going on and/or doctors/providers give just vague information/explanation about what is going on with the patients health. So patients end up with more questions than answers and they are upset, worried, anxious or o combination of feelings.

Communication and Conflict Management in Health Policy

A conflict is a misunderstanding within oneself or a disagreement between persons that has the potential to cause harm. Every profession, including healthcare, may experience it. Any healthcare professional group, healthcare team, patient, and healthcare team member could be involved. Conflict affects healthcare professionals’ competence, confidence, and morale. Therefore, it affects patient care as well. Conflicts can be prevented or limited by implementing a professional code of conduct, ground rules, and discipline at the property properly and impartially. Conflict may stem from real or imagined differences in values, dissimilar goals among individuals, improper communication, or personalization of generic or organizational issues.

It is usually assumed that there are four types of conflict: intrapersonal, interpersonal, intragroup, and intergroup conflicts. There are four phases of conflict: the frustration of one or more parties, conceptualization or rationalization of cause, expression of behaviors, and behaviors that result in negative outcomes. Assertiveness and cooperativeness are axes on which five distinct conflict resolution styles differ. A person may avoid, accommodate, compromise, compete, or collaborate. Conflict is not the dilemma but rather how it is managed. Poor management of it will result in unsatisfactory results, while good management allows for competition, recognizes legitimate differences, and becomes a powerful motivational force (Piryani & Piryani, 2019).

According to Maslow’s hierarchy of needs, human needs can be classified into five levels within a pyramid. A hierarchy of needs starts from the bottom with physiological needs (food and clothing), then moves up to safety and love needs (friendships), esteem needs, and self-actualization needs (McLeod, 2022).

Frameworks for communication strategy are useful for planning communications with employees, customers, suppliers, and investors. Using the Framework, you can gain a de