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TOPIC; Enhancing teamwork across care provider levels: The manager of a medical-surgical unit has observed and had complaints about, lack of teamwork between the RN’s and the patient care techs (PCT’s). Your task is to propose a plan to enhance teamwork on the unit
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1Ballangrud R, et al. BMJ Open 2020;10:e035432. doi:10.1136/bmjopen-2019-035432
Open access
Longitudinal team training programme
in a Norwegian surgical ward: a
qualitative study of nurses’ and
physicians’ experiences with
teamwork skills
Randi Ballangrud ,1 Karina Aase ,2 Anne Vifladt 1
To cite: Ballangrud R, Aase K,
Vifladt A. Longitudinal team
training programme in a
Norwegian surgical ward: a
qualitative study of nurses’ and
physicians’ experiences with
teamwork skills. BMJ Open
2020;10:e035432. doi:10.1136/
bmjopen-2019-035432
► Prepublication history and
additional material for this
paper are available online. To
view these files, please visit
the journal online (http:// dx. doi.
org/ 10. 1136/ bmjopen- 2019-
035432).
Received 31 October 2019
Revised 27 April 2020
Accepted 18 May 2020
1Department of Health Science
Gjøvik, Norwegian University of
Science and Technology, Gjøvik,
Norway
2Center for Resilience in
Healthcare (SHARE), University
of Stavanger, Stavanger, Norway
Correspondence to
Dr Randi Ballangrud;
randi. ballangrud@ ntnu. no
Original research
© Author(s) (or their
employer(s)) 2020. Re- use
permitted under CC BY- NC. No
commercial re- use. See rights
and permissions. Published by
BMJ.
Strengths and limitations of this study
► In this study, the sample of both nursing staff and
physicians contributes to interprofessional experi-
ences in the implementation of a team training pro-
gramme in a surgical ward.
► The study intervention was based on an evidence-
based team training programme with a standardised
curriculum.
► A longitudinal design enables data collection on
three occasions.
► The sample size was small, leading to a relatively
limited number of participants in the focus group
interviews.
AbStrACt
Objectives Teamwork and interprofessional team training
are fundamental to ensuring the continuity of care and
high- quality outcomes for patients in a complex clinical
environment. Team Strategies and Tools to Enhance
Performance and Patient Safety (TeamSTEPPS) is an
evidence- based team training programme intended to
facilitate healthcare professionals’ teamwork skills. The
aim of this study is to describe healthcare professionals’
experiences with teamwork in a surgical ward before
and during the implementation of a longitudinal
interprofessional team training programme.
Design A qualitative descriptive study based on follow- up
focus group interviews.
Setting A combined gastrointestinal surgery and urology
ward at a hospital division in a Norwegian hospital trust.
Participants A convenience sample of 11 healthcare
professionals divided into three professionally based focus
groups comprising physicians (n=4), registered nurses
(n=4) and certified nursing assistants (n=3).
Interventions The Te
Nursing Inquiry. 2021;00:e12413. wileyonlinelibrary.com/journal/nin | 1 of 10
https://doi.org/10.1111/nin.12413
© 2021 John Wiley & Sons Ltd
1 | INTRODUC TION
Global nursing and healthcare workforce shortages, increased de-
mands on healthcare systems and growing healthcare expenditure
have resulted in a focus on the development of strategies to pro-
vide cost- effective health care (All- Party Parliamentary Group on
Global Health (APPG), 2016; National Health and Hospital Reform
Commission (NHHRC), 2009). As part of these strategies, skill mix
and nurse staffing are manipulated to reduce costs and provide qual-
ity care to patients (Aiken et al., 2013; Jacob et al., 2015; NHHRC,
2009). Adding to this, the COVID 19 pandemic has placed further
strain on the healthcare system resulting in the need to build surge
workforce capacity to meet the needs of patients (Al Mutair et al.,
2020; Marshall et al., 2020). Healthcare organisations have been
required to reframe the delivery of patient care examining options
to augment and extend the nursing and healthcare workforce. A
common strategy is a tiered healthcare team approach to patient
care delivery based on the idea of experienced staff supervising
less experienced or lower trained staff members working together
to meet the patients’ needs (Al Mutair et al., 2020; Marshall et al.,
2020). This may occur in situations where tasks traditionally per-
formed by one worker are shifted to another worker (APPG, 2016).
Prior to the pandemic, pressures on healthcare systems interna-
tionally had increased the reliance on the use of unregulated nursing
assistant (NA) roles in the acute hospital setting (Aiken et al., 2016;
Blay & Roche, 2020; Duffield et al., 2014; Kalisch, 2011). To meet
pandemic surge workforce demands, healthcare teams may be addi-
tionally augmented with reassigned or redeployed staff with trans-
ferable skills, healthcare staff re- entering the hospital workforce,
final year students in nursing, medical and allied health courses and
NA roles (Al Mutair et al., 2020). It is imperative when working in
the multi- skilled/ multi- tiered nursing workforce environment that
Received: 8 April 2020 | Revised: 3 March 2021 | Accepted: 12 March 2021
DOI: 10.1111/nin.12413
F E A T U R E A R T I C L E
Transparent teamwork: The practice of supervision and
delegation within the multi- tiered nursing team
Felicity Ann Walker1,2 | Madeleine Ball2,3 | Sonja Cleary2 | Heather Pisani2
1Faculty of Health, Southern Cross
University, Bilinga, QLD, Australia
2School of Health & Biomedical Sciences,
RMIT University, Melbourne, Vic.,
Australia
3School of Health Sciences, University of
Tasmania, Melbourne, Vic., Australia
Correspondence
Felicity Walker, Faculty of Health,
Southern Cross University, Gold Coast
Campus, Southern Cros
J Nurs Manag. 2018;1–8. wileyonlinelibrary.com/journal/jonm | 1© 2018 John Wiley & Sons Ltd
Accepted: 1 October 2017
DOI: 10.1111/jonm.12582
O R I G I N A L A R T I C L E
Nursing teamwork in a health system: A multisite study
Jennifer A. Kaiser PhD, MSN, RN, CNE, Senior Nurse Researcher1 | Judith B. Westers
MSN, BSN, RN, Director of Pediatric Services2
1Spectrum Health, Grand Rapids, MI, USA
2Helen DeVos Children’s Hospital, Grand
Rapids, MI, USA
Correspondence
Jennifer Kaiser, Spectrum Health, Grand
Rapids, MI, USA.
Email: [email protected]
Funding information
This research did not receive any specific
grant from funding agencies in the public,
commercial, or not- for- profit sectors.
Aim: The aim of this study was to examine how the facets of teamwork exist among
nurse- only teams in acute and continuing care settings.
Background: The health care ‘team’ conventionally describes the interdisciplinary team
in both literature and practice. Nursing- specific teams are rarely considered in the
literature. An examination of this specific professional cohort is important to under-
stand how teamwork exists among those who provide the majority of patient care.
Method: This was a descriptive, comparative, cross- sectional study using the Nursing
Teamwork Survey to measure teamwork of nursing- based teams among 1414 partici-
pants in multiple acute care environments across a large Midwestern health system.
Results: The characteristics of nursing teams were analysed. The results from the sub-
scales within the teamwork model showed that nursing teams had a good understand-
ing of the various roles and responsibilities. However, nurse team members held a
more individualistic rather than collective team- oriented mindset.
Conclusions and Implications for Nursing Management: Increased teamwork has a
positive effect on job satisfaction, staffing efficiencies, retention and care delivery.
Nurse leaders can use the information provided in this study to target the aspects of
highly functioning teams by improving team orientation, trust and backup
behaviours.
K E Y W O R D S
nursing, team, teamwork
1 | AIM
The aim of this study was to examine how the facets of teamwork
exist among nurse- only teams in acute and continuing care settings.
The facets of nursing teams were explored using a similar conceptual
framework to those widely examined in the literature. The principal
objective was to determine how acute care nursing teams align with
the standards of highly effective teams in other professional domains.
Additional questions to be answered included:
(1) What is the average level of nursing teamwork based on the
character
Student Name:
EBP Journal Article in APA format:
Walker, F. A., Ball, M., Cleary, S., & Pisani, H. (2021). Transparent teamwork: The practice of supervision and delegation within the multi‐tiered nursing team.
Nursing Inquiry,
28(4), 1-10. https://doi.org.resu.idm.oclc.org/10.1111/nin.12413
Is this an Evidence Based Article? Name of Journal and Year article was written? |
Yes/No Name of Journal: Nursing Inquiry Year: 2021 |
.2 points |
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State the problem What was the goal of the project in the article? Does this project correlate with your problem? State how? What are you trying to achieve? Does this article support this goal? |
Problem: The problem is how supervision and delegation of a NA position are practiced in a multi-tier nursing team. Goal: To promote the development of transparent nursing practices and mutual understanding in the multi-tier nursing team to facilitate effective supervision and delegation based on informed decision-making and a culture of openness and trust. State how this article correlates with your group problem and goal. The article correlates with the problem and goal because it discusses how to enhance teamwork across care provider levels. It outlines how transparent nursing practices can lead to effective supervision and delegation, leading to high-quality patient care. The article shows how effective communication between RNs and NAs, can lead to teamwork, which is what our group project is aiming for. Our goal is to propose a plan to enhance teamwork between the RNs and PCTs on a med/surg unit and that correlates with the article. |
.2 points |
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Strengths (Internal) What’s was good about your article? |
Why was this project successful? Participants: It was successful because it included NA, nurses and nursing leaders who were policymakers, managers, supervisors, and educators whom all supported the study. Participants had to have direct involvement in the development or implementation of the NA model, worked directly with a NA, or worked in the role of a NA and they were to reflect the stakeholder population. The participants were familiar with the organization’s objectives and policies due to 1+ years of employment. Research Methods: Data was collected through individual interviews, focus groups, and documentary evidence. Interview and focus groups were audio-recorded and transcribed verbatim and for the interviews, participants Student Name: EBP Journal Article in APA format: Kaiser, J. A., & Westers, J. B. (2018). Nursing teamwork in a health system: A multisite study. Journal of Nursing Management, 26(5), 555–562. https://doi.org/10.1111/jonm.12582
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